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Everytime I roll in the event roll around the world, I lose stars. Is it just me?
Someone needs to escalate this issue, to replicate this issue, it only happens after you gain stars. So after winning a level and earning stars, go directly to the dice game, then after you exit, you will lose your recently earned stars. If you leave the game by changing to another app but quickly go back to the game you will earn them again. This has been extremely annoying and it has been an issue for months! Developers should do something.
HI and happy Sunday. Don't worry about deleting the comments. All is good. 🤗
I’m trying to delete these comments.
trying to delete. Took wrong screenshot
ID 15541979146
I again just played to see if my game was doing that, and it is not.
I am going to turn you over to our Players Support. Will you please use think link.Contact Us
Sorry this is still happening to you. I know it is very frustrating 🤗
I just rolled. Wish I had done a screenshot. Went from 171 stars to 168 stars after roll. Not rolling anymore!!
Hi and welcome to the Candy Crush Solitaire community. I opened up the game and took screenshots of my stars, went over to roll dice 4 times. Then went back to see if I had the same stars, and I did.
So that has to be some kind of fluke. Please make sure that your game is updated. Also you might want to do a soft reset on your game. Log out of your game, turn your device off and let it sit for a few seconds. Turn device back on sign back in with your email and password. Check to see if that helps. 💕
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Lost my progress around level 500 got a new computer and can't get my progress back.Any suggestions!!
Changed computers and lost my progress ,can I get it back?
I won the weekly prize yesterday but did not receive the rewards. This had been happening in the past but was resolved. I'm currently on level 2690 and will attach screen shot of game version etc.
Hel help me
I was playing this game on level 2701-2716 when multiple glitches started happening. First I had selected the game to be x4 and x8 and it took the appropriate amount to play. When the game ended it never gave me what I had earned at all. I Lost a lot of coins very quickly that i just bought. Then on a different level, I…
♠️ General Troubleshooting Steps: In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey there, Solitaire players! 👋 We’ve seen some reports about the Bubblegum Buddies event where: - Player progress resets back to 0 - There are issues claiming rewards We want to assure you that these problems have already been reported to the Studio, and the team is actively looking into them. As soon as we hear more…
Ever wondered how often new levels are released or what the latest one is? You’re in the right place! We’re keeping it fresh, fun, and full of cards every single week 😁 🎯 Every Monday, we release 50 fresh levels. Whether you're catching up or always reaching the finish line, there’s something new waiting for you at the…