Candy Crush Solitaire

Discussions
Let’s talk Candy Crush Solitaire! Share tips, thoughts, or anything on your mind.
Support
Need a hand with the Candy Crush Solitaire? Ask your question here and get help from others!
How to Play
New to the game or curious about a feature? Learn more about Candy Crush Solitaire here!
Contest
Take part in contests and win Gold Bars or other goodies!

Candy Crush Solitaire

Discussions
Let’s talk Candy Crush Solitaire! Share tips, thoughts, or anything on your mind.
Support
Need a hand with the Candy Crush Solitaire? Ask your question here and get help from others!
How to Play
New to the game or curious about a feature? Learn more about Candy Crush Solitaire here!
Contest
Take part in contests and win Gold Bars or other goodies!

Can’t collect daily rewards now for a few days after update.

After I updated (which finally fixed the team coin issue). I can no longer receive daily rewards?!?! This has been the case for a few days now.

Can you please fix the sound issues also. You are the only game I have when the phone is on silent- sounds stills play. The kicker is you had it working a few version ago.

Accepted answers

All comments

https://community.king.com/en/candy-crush-solitaire/discussion/comment/3400334#Comment_3400334

So glad it is working now! You are probably correct. Just a blip maybe. Hope you had a nice flight 🤗

It's working now that a new week has started. Was a weird bug. I wonder if it's because I was traveling and there was a time zone change. Cause I remember collecting and then collecting again once I landed at my destination?

https://community.king.com/en/candy-crush-solitaire/discussion/508075/can-t-collect-daily-rewards-now-for-a-few-days-after-update

Hey there, sorry to hear that - it sounds incredibly frustrating.

First of all let's try to troubleshoot the problem with the following steps:

Restart: Force close apps and restart your device.
Updates: Check that you have the latest game and device updates.
Clear Cache:
- 🤖 Android: Settings > Apps > Candy Crush Solitaire > Storage > Clear Cache
- 🍏 iOS: Settings > Safari > Clear History and Website Data

Now if the problem remains, could you send us the following details so we can investigate the issue?

Your Player ID
What platform you play on
What game version you play on

How can I find my player ID in Candy Crush Solitaire?

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

https://community.king.com/en/candy-crush-solitaire/discussion/508075/can-t-collect-daily-rewards-now-for-a-few-days-after-update

Hey there, sorry to hear that - it sounds incredibly frustrating.

First of all let's try to troubleshoot the problem with the following steps:

Restart: Force close apps and restart your device.
Updates: Check that you have the latest game and device updates.
Clear Cache:
- 🤖 Android: Settings > Apps > Candy Crush Solitaire > Storage > Clear Cache
- 🍏 iOS: Settings > Safari > Clear History and Website Data

Now if the problem remains, could you send us the following details so we can investigate the issue?

Your Player ID
What platform you play on
What game version you play on

How can I find my player ID in Candy Crush Solitaire?

It's working now that a new week has started. Was a weird bug. I wonder if it's because I was traveling and there was a time zone change. Cause I remember collecting and then collecting again once I landed at my destination?

https://community.king.com/en/candy-crush-solitaire/discussion/comment/3400334#Comment_3400334

So glad it is working now! You are probably correct. Just a blip maybe. Hope you had a nice flight 🤗

Game Glitchs Bubble Gum disappeared
I was playing this game on level 2701-2716 when multiple glitches started happening. First I had selected the game to be x4 and x8 and it took the appropriate amount to play. When the game ended it never gave me what I had earned at all. I Lost a lot of coins very quickly that i just bought. Then on a different level, I…
Lots of Crashes
Hello, I've been having a lot of crashes recently and was hoping I could get some money back. I spent a lot of coins because playing a single game cost quite a bit. Hoping I can at least have some sort of credit.
All cards cleared with chocolate bar remaining
This has happened 4-5 times recently. Cleared available cards and the chocolate bar remains-unable to even proceed with the game. I would love some coins to compensate for this please…
Maximum levels
How many levels i played? What is the maximum level
Why is it stuck?
Why is it stuck?

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Let’s talk Candy Crush Solitaire! Share tips, thoughts, or anything on your mind.
Support
Need a hand with the Candy Crush Solitaire? Ask your question here and get help from others!
How to Play
New to the game or curious about a feature? Learn more about Candy Crush Solitaire here!
Contest
Take part in contests and win Gold Bars or other goodies!

Recent Announcements

🛠 Game Issues? Check Here Before Posting! 📝
♠️ General Troubleshooting Steps: In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Issues with Bubblegum Buddies 🛠️
Hey there, Solitaire players! 👋 We’ve seen some reports about the Bubblegum Buddies event where: - Player progress resets back to 0 - There are issues claiming rewards We want to assure you that these problems have already been reported to the Studio, and the team is actively looking into them. As soon as we hear more…
🃏 New Levels Every Monday! ♠️♥️♦️♣️
Ever wondered how often new levels are released or what the latest one is? You’re in the right place! We’re keeping it fresh, fun, and full of cards every single week 😁 🎯 Every Monday, we release 50 fresh levels. Whether you're catching up or always reaching the finish line, there’s something new waiting for you at the…