Candy Crush Solitaire

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Candy Crush Solitaire

Discussions
Let’s talk Candy Crush Solitaire! Share tips, thoughts, or anything on your mind.
Support
Need a hand with the Candy Crush Solitaire? Ask your question here and get help from others!
How to Play
New to the game or curious about a feature? Learn more about Candy Crush Solitaire here!
Contest
Take part in contests and win Gold Bars or other goodies!

Help with coins

hello! Somehow, my candy crush solitaire app appeared twice on my phone! When I deleted one of them, they both deleted! I had 1.4 MILLION coins and when I re-downloaded the app, now I have none! Can you please help me retrieve my coins! Thank you

Dawn Swaggerty

*Edited by CM: That's too much personal information. For your own safety and protection do not share your email address or phone number - Our House Rules

Accepted answers

All comments

Kevin_

Hi Swaggerty, please follow this article: Help Center + chat bot

Then scroll down to the section named 'Need more help? Try the new Chat With Us'

Here you can follow the steps from within your game which for Candy Crush Solitaire Saga you can access 'Settings' > and select the '?' icon which should take you to the Helpcenter to then follow the rest of the steps

Hope it helps!

Swaggerty

I can not find a chat section! I am back to Level 1 and yes I am signed into my account! I currently have 1000 coins on level 1. Can you please help me restore my 1.4 million coins that I lost? Thank you for your help!

Dawn Swaggerty

dswags5@gmail.com

Kevin_

Hi Swaggerty and welcome to the Community!

I am sorry to hear that you have lost your coins. Have you ensure that you have reconnected into your King account? Can you see your level progress?

If the coins are still missing, please check out our Help Center + chat bot. By choosing the Chat With Us, you can reach out to Player Support to obtain help with your missing coins ensuring that your receive a reply as soon as possible.

However if you have any issues getting an answer do not hesitate to let me know. Have a nice day!

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Kevin_

Hi Swaggerty and welcome to the Community!

I am sorry to hear that you have lost your coins. Have you ensure that you have reconnected into your King account? Can you see your level progress?

However if you have any issues getting an answer do not hesitate to let me know. Have a nice day!

Swaggerty

Dawn Swaggerty

dswags5@gmail.com

Kevin_

Hi Swaggerty, please follow this article: Help Center + chat bot

Then scroll down to the section named 'Need more help? Try the new Chat With Us'

Hope it helps!

Logging in my account
Logging in my account
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Welcome! 👋

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Quick Links

Discussions
Let’s talk Candy Crush Solitaire! Share tips, thoughts, or anything on your mind.
Support
Need a hand with the Candy Crush Solitaire? Ask your question here and get help from others!
How to Play
New to the game or curious about a feature? Learn more about Candy Crush Solitaire here!
Contest
Take part in contests and win Gold Bars or other goodies!

Recent Announcements

🛠 Game Issues? Check Here Before Posting! 📝
♠️ General Troubleshooting Steps: In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Issues with Bubblegum Buddies 🛠️
Hey there, Solitaire players! 👋 We’ve seen some reports about the Bubblegum Buddies event where: - Player progress resets back to 0 - There are issues claiming rewards We want to assure you that these problems have already been reported to the Studio, and the team is actively looking into them. As soon as we hear more…
🃏 New Levels Every Monday! ♠️♥️♦️♣️
Ever wondered how often new levels are released or what the latest one is? You’re in the right place! We’re keeping it fresh, fun, and full of cards every single week 😁 🎯 Every Monday, we release 50 fresh levels. Whether you're catching up or always reaching the finish line, there’s something new waiting for you at the…