🎄The Sweet Holiday Season Starts Now 🎄

This is what I had also @Haechan_17, @Snow_Rider said she was looking into it.

What do you think about this? I got this event while updating the version!

rebelchild

Hi @Snow_Rider the new deck looks very festive, but I'm not paying for the premium pass to get it

Screenshot_2025-12-03-21-50-21-08_8ca120d94a84de9bd5d0835776f283b3.jpg

I finally got the Christmas Event @johamilton Christmas is my favorite holiday 🎄🎁

Hello @Racoon7 ! Thank you for confirming. I can see that something isn’t working as it should. I’m looking into it now and will get back to you as soon as I hear from the Studio. Hang in there!

Hi @Snow_Rider Thank you for your reply. No I didn't receive the Winter Tree deck.

My screenshot below shows that number 1 for me was a Wild Fish card not a Winter Tree puzzle piece.

I would be grateful if you could help please.

Not for this particular card deck. But you can earn other seasonal decks through the Great Climb event ☺️

Hi @Racoon7! Thanks so much for sharing your feedback! I love the addition of Rudolf in the Season Pass too ☺️ This time, only the Winter Tree card deck is available but who knows, maybe Rudolf could make an appearance in future editions!

That said, I want to understand better what isn’t working for you in the Season Pass. You mentioned you purchased it, did you not receive the Winter Tree card deck afterward?

Oh Yeah! @Haechan_17 ❄️🎄🎁🎅☃️🦌😄

Ho! Ho! Ho! Hello there and Merry Christmas! @Snow_Rider 👋❄️🎄🎁🎅☃️🦌😄

Hooray! We are all ready to unwrap something sweet in this game now! Let's spread our joys to the world! ❄️🎄🎁🎅☃️🦌🙌😄

Wow! We really love Christmas Tree Card Deck so much! This new card deck is really so marvelous and cool! Sweet Holiday Season is really so... happiness, joyful, marvelous, comfortable, relaxing, cool and perfect fun for us! 🎴❄️🎄👍💖😄😲

Happy December, Happy Winter Season and Happy Sweet Holiday Season to All of You! @Snow_Rider, @johamilton and Candy Crush Solitaire Players! ❄️🎄🎁🎅☃️🦌😄

💎♠️❄️🎄 Diamond Lim 🎄❄️♠️💎

KCullen127

Wow, the new festive card deck looks great, but it’s disappointing that it’s Premium-only. The Christmas tree design really captures the holiday spirit — it would’ve been nice if everyone could unlock it. Are there any alternatives to getting festive cards through events or is the Premium Pass the only way?

Hi @Snow_Rider I totally love the new card deck 💝

It does capture the Holiday spirit (shame I have spent money and it is not working)

It would be lovely to have a cutie Rudolf Deck because he is so adorable.

Hi dear @Snow_Rider I feel there is a technical hitch at the moment.

I have only ever had 1 account for all the King Games,

My player ID - 12365424550

I have 3 devices and they are all synced, yet only 1 device showed these despite checking and updating anything new.

I never saw the first locked card appearing anywhere, the dates say it was only available in November.

On 1 device I saw that the beautiful Christmas Tree Deck was available from the Season Pass this month, and seeing the cutie Rudolf Cracker/sweetie I bought the pass.

Screenshot_20251129_172720_Candy Crush Solitaire.jpg

Screenshot_20251201_115352_Candy Crush Solitaire.jpg

Screenshot_20251201_200520_Candy Crush Solitaire.jpg

I am disappointed that my cutie little Rudolf sweetie cracker isn't shinning so brightly.

Hi Ina, I still do not have it. Apple has not received the update as yet. Probably tomorrow. 🤗

Hi @johamilton I just updated the app in the Google Play Store. Now I have the Christmas design.

I only have the regular 1, no Christmas. I wish I did have the Christmas 1 @Snow_Rider

That did not work for me either.

Hi @Snow_Rider unfortunately, that didn't help. Clearing the cache or restarting the phone didn't help either. The season pass doesn't change into a Christmas mood.

@salty1996 @DieOmimi @johamilton Try restarting and updating the game to the latest version, and the Holiday Season should pop up right after! ☺️

I only have the regular season pass, not the Christmas version.

Wow, it must be really early Merry Christmas season! 😊

@alexa222 , @AlaBrasita, @alishapurpleshy, @Amandaxando, @amingy , @Amoonmoon, @amp97, @Andres-2 , @Angel_Natasha , @annili , @aautz1 , @amseek, @Ashraf, @astraya, @bearwithme, @BlueberryCupcake, @BossKing, @BQN537, @Butterfly83🦋, @brismég, @candymaster10 , @CandyRush505, @chikis805, @carmenechevarria, @chamankumar, @chanelm, @clary_sensei, @Colleen Companion Welsh , @cookiemae, @CoonMa , @CTaylorWV, @Cutieonduetee, @Cw1310, @damann, @nchindasharone0, @Dav1502, @DeViiLz @Diamond_Lim, @DieOmimi, @dogandcats, @Doh71, @dpfresh, @doublevee, @Dragoness33, @EarthAngelK ,@encantes , @EnergizerBunny, @ErnavonPlüsch, @fairygee , @faithmuffin, @FatalDragon, @GanttMayaK, @geeAkp, @gery78, @gotmoofy, @Goldenswordz, @Gmouras4 , @GORGALHAz, @GraceGirl5 , @Gurkut, @Haechan_17, @iambunni, @jdm30uk, @Jilly, @jluv2kewl, @KnightLoveGames1010, @istuff , @Jilly, @Jlrasmu72, @jp38, @justbe, @kenny1969, @Killapit, @KMC96, @KCullen127, @Khronos, @kiara_wael, @king6637,@king8566, @KyrosMom, @heylee, @hicart, @king320, @KyshA72 , @Lady_Choo, @lazare74, @LeFlarcane, @L!L Candy F!ZZ @Liz1961, @loqmani , @lorahd, @lorpro, @LucylL, @Lynette, @Marty_Pello, @Maria305545 , @masia123, @Meeple, @melodykurosaka, @Michelle20, @missjaunnab @Moh1977, @m0nster , @MountainMom , @MrsTeacher82, @mysticalmysty , @Nena1234, @nayrhet, @Notoricah, @ns24 , @Palash_Sarma, @Patrick969, @Peachguy123, @pratimadangol, @Princess_Jessica , @prosenfield, @PummyRaj, @Quangss79, @salty1996, @sipc, @slaughtercasa, @Sparkle77, @SRDR_NVRZ, @stan1981, @Racoon7 , @rebelchild, @RevsUZB, @Rlaufs @SabrinaM, @saidosss, @sabledo85 @safa2yal7lwa, @salty1996, @_Saras_, @Scarwolf, @Scarylarry, @SgtCookieCrunch, @shelley733, @steventseng , @stormy0607, @Techz_3712, @Tgschel @teeweiping, @thunderdownunder, @tony55555, @yoshi18,@vivisays , @VjSerginho, @ya7aiato

@king4412 , @tiloki , @Zoom6497, @Khronos , @JCFP , @wishonstar25 , @ucf_rosenknight . @waddeyda , @Timsolitaire . @ambermartens , @slaughtercasa , @Sooli . @Jilly . @cariek , @melodykurosaka , @gery78 , @Peachguy123 , @Andres-2

Screenshot_20251201_062630_Candy Crush Solitaire.jpg

I DONT HAVE PLEASE TELL ME WHY

Happy December, Happy Winter Season and Happy Sweet Holiday Season to All of You! @Snow_Rider, @johamilton and Candy Crush Solitaire Players! ❄️🎄🎁🎅☃️🦌😄

💎♠️❄️🎄 Diamond Lim 🎄❄️♠️💎

I don't have access to Sweet Holiday Season can you please tell me why, also same last month didn't have access to Violet Swirl deck. Thanks

Comments

This is what I had also @Haechan_17, @Snow_Rider said she was looking into it.

What do you think about this? I got this event while updating the version!

rebelchild

Hi @Snow_Rider the new deck looks very festive, but I'm not paying for the premium pass to get it

I finally got the Christmas Event @johamilton Christmas is my favorite holiday 🎄🎁

Hello @Racoon7 ! Thank you for confirming. I can see that something isn’t working as it should. I’m looking into it now and will get back to you as soon as I hear from the Studio. Hang in there!

Hi @Snow_Rider Thank you for your reply. No I didn't receive the Winter Tree deck.

My screenshot below shows that number 1 for me was a Wild Fish card not a Winter Tree puzzle piece.

I would be grateful if you could help please.

Not for this particular card deck. But you can earn other seasonal decks through the Great Climb event ☺️

That said, I want to understand better what isn’t working for you in the Season Pass. You mentioned you purchased it, did you not receive the Winter Tree card deck afterward?

Oh Yeah! @Haechan_17 ❄️🎄🎁🎅☃️🦌😄

Ho! Ho! Ho! Hello there and Merry Christmas! @Snow_Rider 👋❄️🎄🎁🎅☃️🦌😄

Hooray! We are all ready to unwrap something sweet in this game now! Let's spread our joys to the world! ❄️🎄🎁🎅☃️🦌🙌😄

Happy December, Happy Winter Season and Happy Sweet Holiday Season to All of You! @Snow_Rider, @johamilton and Candy Crush Solitaire Players! ❄️🎄🎁🎅☃️🦌😄

💎♠️❄️🎄 Diamond Lim 🎄❄️♠️💎

KCullen127

Hi @Snow_Rider I totally love the new card deck 💝

It does capture the Holiday spirit (shame I have spent money and it is not working)

It would be lovely to have a cutie Rudolf Deck because he is so adorable.

Hi dear @Snow_Rider I feel there is a technical hitch at the moment.

I have only ever had 1 account for all the King Games,

My player ID - 12365424550

I have 3 devices and they are all synced, yet only 1 device showed these despite checking and updating anything new.

I never saw the first locked card appearing anywhere, the dates say it was only available in November.

On 1 device I saw that the beautiful Christmas Tree Deck was available from the Season Pass this month, and seeing the cutie Rudolf Cracker/sweetie I bought the pass.

I am disappointed that my cutie little Rudolf sweetie cracker isn't shinning so brightly.

Hi Ina, I still do not have it. Apple has not received the update as yet. Probably tomorrow. 🤗

Hi @johamilton I just updated the app in the Google Play Store. Now I have the Christmas design.

I only have the regular 1, no Christmas. I wish I did have the Christmas 1 @Snow_Rider

That did not work for me either.

Hi @Snow_Rider unfortunately, that didn't help. Clearing the cache or restarting the phone didn't help either. The season pass doesn't change into a Christmas mood.

@salty1996 @DieOmimi @johamilton Try restarting and updating the game to the latest version, and the Holiday Season should pop up right after! ☺️

I only have the regular season pass, not the Christmas version.

Wow, it must be really early Merry Christmas season! 😊

I DONT HAVE PLEASE TELL ME WHY

Happy December, Happy Winter Season and Happy Sweet Holiday Season to All of You! @Snow_Rider, @johamilton and Candy Crush Solitaire Players! ❄️🎄🎁🎅☃️🦌😄

💎♠️❄️🎄 Diamond Lim 🎄❄️♠️💎