Alex_The_Witch

Game Expert

Comments

  • Hey @Ifymorena and @ebee1949 . Hope you're doing well. Thank you both for flagging this situation. We've checked on our side and so far haven't detected an issue, as other players' Petopia is working without any issues. Could you please try some troubleshooting such as restarting your device, update your device and the…
    in petopia Comment by Alex_The_Witch April 7
  • Hey there @Tiff43_JC . Hope you're doing well. I understand you're having some trouble with level 2030. I checked on our side and there's been no issues reported. Please check the YT video below and see if it helps you beat this level. Level 2030 starts at the 12:31 mark, and I already set the link to start at that:…
    in Level 2030 Comment by Alex_The_Witch April 7
  • Hey there @ClaireJ-2 . Hope you're doing well. To recover your progress, please follow the steps below to try and login with your Facebook account on the Candy Crush Soda Windows app: Open the game and reconnect to your account by tapping the "Played before?" button found on the main screen. Choose the option to “Continue…
    in Cannot make in game purchases Candy Crush Soda Saga Comment by Alex_The_Witch April 6
  • Hey there @Appointment . Thank you very much. Could you please try the steps below: Close all apps and restart your device (since you already did this you can skip it if you want, but I would advise to try again, just to make sure all steps are followed in order): You may need to tap Restart > Restart. Check and update…
    in Episode Race Comment by Alex_The_Witch April 6
  • Hey @Laflor . Hope you're doing well. Thanks for tagging me. I'll ask the team about it and see what I can find. Have a great day! :)
    in petopia Comment by Alex_The_Witch April 6
  • Hey there @Apple_Kwok . I hope you're doing well. Congratulations on reaching the currently last level available in the game. I understand you would like to continue playing and I will be glad to provide you with more information. Rest assured though that the adventure is far from over. Our technical wizards in the Studio…
    in Any more level after 7450? Comment by Alex_The_Witch April 6
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you. Tip:…
    in Was ist mit Level 4360 (Morgana) Comment by Alex_The_Witch April 6
  • Hey there @kaylajoy ! I hope you're doing well. I understand you're having some trouble recovering your old progress. Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community. For issues of this kind, it's best to reach out to our player support…
    in How can I recover the progress I had accumulated for years Comment by Alex_The_Witch April 6
  • Hey there @mycarebear2 ! I hope you're doing well. I understand you're having some trouble receiving Lives in Candy Crush Soda Saga. Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community. For issues of this kind, it's best to reach out to our…
    in Not getting gifts or added lives Candy Crush Soda Saga Comment by Alex_The_Witch April 6
  • Hey there @alvarezd5 ! I hope you're doing well. I understand you're unhappy on how the All Stars 2026 tournament unfolded and would like a refund for it. Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community. For issues of this kind, it's best…
    in Refund of gold bars Comment by Alex_The_Witch April 6
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