Alex_The_Witch

Game Expert

Comments

  • Hey there! Hope you're doing well. I'm sorry to hear you're having trouble updating your Farm Heroes Saga after level 7390. Could you please tell me what kind of device you use to play? Android, iOS, Kindle, Windows, or Facebook through your internet browser? Thanks in advance and have a great day.
  • Hey @PrettyBubbles . It's confirmed that this is a new AB Test, active since June 13th. There are different versions, but the most noticeable one will be a decrease in rewards to the following: Classic: 3 GB Elite: 6 GB Champion: 8 GB Thank you!
  • Hey there @PummyRaj ! Ah I'm so sorry. No, no, you didn't confuse me at all. It was me who misread your question, my apologies once again. We have no recent information about any changes made to the CCS board and I confess that just like you, I see no differences in the SS the player provided, but I've asked the team.…
  • Hey @PummyRaj . Hope you're doing well. Thanks for reporting this issue. We recently created a procedure for this, which is basically for when the player keeps seeing that pop-up after deleting their account. First of all, why does this happen? Because the player has other CUIDs (Core User IDs) associated with their email…
  • Hey @PrettyBubbles . I hope you're doing well. Thanks for reporting the ads situation. I've now reported it to the team. This has been reported as well, to see if it's a new AB Test or a possible issue. Thank you and have a great day!
  • Hey @Diamond_Lim, thank you for reporting. The level has been reported previously, but please note that it takes a while for the Studio to get to all reports. Thanks in advance for your understanding and patience. Have a great day.
  • Hey there! I hope you're doing well. I understand you're having some trouble recovering your old progress. For issues of this kind, it's best to reach out to our player support team, as they have the proper tools to assist you: Our team's available 24/7, in Spanish as well. Thanks in advance and have a great day! 🌞
  • Hey there! I hope you're doing well. I understand you're having some trouble recovering your old progress. For issues of this kind, it's best to reach out to our player support team, as they have the proper tools to assist you: Our team's available 24/7, in Spanish as well. Thanks in advance and have a great day! 🌞
  • Hey there! Hope you're doing well. I understand you're trying to restore your purchases. This seems related to recovering your account progress as well. For issues of this kind, please reach out to our player support team, as they have the proper tools to assist you: Our team's available 24/7. Thanks in advance and have a…
  • Hey there! Hope you're doing well. I'm sorry to hear you're having some technical issues after completing level 9025. Is this perhaps related to the Episode Race? If so, please check this post, as this could be due to this issue: If not, please provide a screenshot/video of the situation. Thanks and have a great day!

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