Comments
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Hey there. Hope you're doing well. I'm sorry to hear the Gummi Dragon isn't dropping. For this specific issue, it's best to reach out to our player support team, as they have the proper tools to assist you:…
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Hey there. Hope you're doing well. I'm sorry to hear you're having trouble with level 19266. Could you please provide more details about it? Do you experience any technical issues or bugs? Please share a video if that's the case. As for the rest of the issues you've described, please note that the rewards provided by…
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Hey there. Hope you're doing well. I understand you'd like to continue participating in the Weekly Contest, but are currently unable to due to having reached the last level available in the game, which means you're now participating in the Star Tournament. I appreciate that you have given us your feedback for this. I will…
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Hey there @Gabriella61 . I hope you're doing well. I'm sorry to hear you're unable to purchase Gold Bars for 3 weeks now. Could you please tell me which device you're using to play (Android, iOS, Kindle, Windows, FB on an internet browser)? That way I can send some troubleshooting steps for you to follow. If you can share…
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Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you. Tip:…
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Hey there @MeyerLinda . I hope you're doing well. I'm sorry to hear this is happening with your Candy Hunt feature. Could you please provide a video of this happening, as well as details about your device and app version? You can follow the steps below for that: Which operating system is installed? Select Start > Settings…
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Hey there, @Maria5841 . I hope you're doing well. I'm sorry to hear you're experiencing these issues. Regarding the extra lives not rewarded, could you please provide more details about this, and if possible, a video of it happening? As for the Critter Catch feature, could you please provide your User ID? Thanks in advance…
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Hey there @Rosant ! I hope you're doing well. I'm sorry to hear you're experiencing connection issues when trying to make purchases. Could you please tell me which device you're using to play (Android, iOS, Kindle, Windows)? That way I can send you some troubleshooting steps for you to try. Thanks in advance and have a…
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Hey there. Hope you're doing well. I'm sorry to hear you're having trouble beating level 6518. I've checked the level on our side and found no issues. Could you please send me a video of the issues you're having with the level or its difficulty? Thanks in advance and have a great day!
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Hey there, @Countdraude . Hope you're doing well. I appreciate you taking the time to share your feedback and insight on this. I'll share it with our team so they can take it into account. I'm sure they'll appreciate it as well :D I'm happy you're loving the game so far, and I will pass along the compliments. Thank you…
