Colorbomb_Collector

Game Expert

Comments

  • Hi there, welcome to the Community @nanco3 I understand your concern regarding your in-game rewards and I will point you into the right direction. To receive the best possible assistance, I suggest that you reach out to our Player Support team using the game app or https://soporto.king.com/ They'll be able to check this…
    in Taking my rewards from me Comment by Colorbomb_Collector February 13
  • Hi there, welcome to the Community @SHSO I understand you're having an issue with your music when watching adverts in Farm Heroes Saga and I will check this for you. Can you please confirm if this is only occurring when watching in-game adverts? May I please ask for some more details of your device? What model is it? Which…
    in My music player stops when Candy Crush is open starting from 20260210? Comment by Colorbomb_Collector February 11
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
    in Frecell Comment by Colorbomb_Collector February 11
  • Hi there, thank you for reaching out @Aries2020 I’m sorry to hear that the Season Pass feature disappeared from your games, but rest assured it is expected for some events and features to change and even become temporarily unavailable, so there’s nothing to worry about. Please note that special events like these are bonus…
    in Why is Season Pass gone from half my games this week? Comment by Colorbomb_Collector February 7
  • Hi there, welcome to the Community @reezh To change your Community account email address, you can easily do that by completing the steps you've also mentioned, or you can manually change your Community email address to match your game account email address and then link your User ID in Community. Have a nice day ahead!
    in I want to link king and community account Comment by Colorbomb_Collector February 7
  • Hi there, welcome to the Community @bsbfan1 I understand your concern and we'll check this together. Could you please send me a screenshot of the exact issue you're having with your account syncing? That will give us a lot of insight into the matter. Have a nice day!
    in Why wont my account sync with Facebook Comment by Colorbomb_Collector February 7
  • Hi there, welcome to the Community @MHindujaDheerajSudan I understand your concern regarding your in-game rewards and we'll check this for you. Can you please send us a screenshot here of the exact issue you're having? Are you receiving any error codes? Please try to complete the steps below as well: - Restart your game…
    in I can’t connect to my game. How do I fix this? Comment by Colorbomb_Collector February 7
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
    in 我的特別活動在剛剛消失了 Comment by Colorbomb_Collector February 4
  • Hi there, welcome to the Community @OliverRobster I understand your concern and I will provide you with more details on this. We have now migrated to the new Friends Tab aka Social Hub, so allow me to guide you through this process in case you have some doubts. If you're using a Facebook account: Invite Link Import from…
    in Adding New Friends Comment by Colorbomb_Collector February 4
  • Hi there, welcome to the Community @mkbrrb I understand your concern about your account and I will point you into the right direction. To recover your account and check this further as well as receive the best possible assistance, I would advise you to reach out to our Player Support team. You can do that directly from the…
    in We miss my account Comment by Colorbomb_Collector January 31
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