Comments
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Hello @Rhondafeb and @Charlotte-4 welcome to Soda community! Please also contact King Player Support directly from Soda app to report this so the ads team can investigate this issue. How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?"…
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Hello @KayLee_2024_1954 and welcome to Soda community! Let's see what might be going on. There might a connection problem in the game Please check troubleshooting steps and let me know if the problem persists afterwards: Do you read a red connection error message ("there was a connection error, try again in a bit") when…
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Hello @Mariemahe and welcome to Soda community! I'm sorry to hear about your experience, I'll pass on your feedback. However Soda developers release 45 levels every week, not 20. Is 13.330 or 13.420 your latest level, depending on where you play?
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Please also check standard troubleshooting steps to make sure your game is running smoothly Do you read a red connection error message ("there was a connection error, try again in a bit") when you visit profile settings in soda app? Let me know if you do have it because you can't log out and log in to your account. You…
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Hello @AdrianaAdi and welcome to Soda community! Latest level of Candy Crush Soda Saga is 13.330 for Android and iOS and 13.420 for Windows 10 and 11. It seems your game might need to be updated. What is the latest version of Soda app installed in your device? Is it 1.260.1? What is the make and model of your device? Did…
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Hello @game2Win and welcome to Soda community! Please also contact King Player Support directly from Soda app to report this so the dedicated team can investigate this issue. How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon-…
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Hello @shannydoodle3 and welcome to Soda community! Congratulations on your progress! To obtain badge for level 5000, please open the link below to find the discussion thread for level 5000 badge, open it and post your map screenshot showing your personal progress in the comments. 🏅 Where to collect some Sodalicious Badges…
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Hello! thanks for sharing. Please follow the instructions in my comment above to contact Player Support from the app as well.
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Hello @Ray426 and welcome to Soda community 😀 Thanks for sharing pictures. Your screenshots show the event has not ended yet, so check marks should not be assigned yet. There are at least 18 hours left before it ends. After the end, the first 3 positions are awarded their boosters prize for the week and a badge each. so…
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Hello @siscake921 @mcgulby and welcome to Soda community! I'm sorry to hear this is happening. Please reach out to Player Support directly from your Soda app so the team dedicated to ads can look into this. You may read the instructions in my post here