QueenB

Community Manager

https://community.king.com/en/candy-crush-saga/discussion/489427/level-18584-not-working-edited-by-cm-under-investigation Hi everyone! We’ve spotted a glitch in level 18,584 that’s causing the game to freeze. We know this isn’t the kind of challenge you signed up for, and our team is on it! What should you do? Avoid…

https://community.king.com/en/candy-crush-saga/discussion/489468/can-i-change-the-email-address-on-my-account Hi @Donnymc and Welcome to the community! Yes, you can change the email address on your account, but since you no longer have access to your old email and password, you’ll need Player Support to help restore your…

https://community.king.com/en/candy-crush-saga/discussion/489477/i-have-a-gift-card-how-do-i-redeem-it Hi @Dblek and Welcome to the community! If you have a gift card and want to use it for in-game purchases, you'll first need to redeem it through your app store. Here’s how: For Google Play (Android users): Open the Google…

https://community.king.com/en/candy-crush-saga/discussion/489469/t-level-15483-has-a-glitch-how-do-i-fix-jelly-never-clear-to-get-rid-of-as-blocks-drop Hi lalars17 and welcome to the Community! Are you still stuck at this level? If yes, could you share a screenshot of it so we can have a closer look please? Thank you and…

@kiara_wael @PummyRaj @bearwithme Let's catch some fishes 🎣

https://community.king.com/en/candy-crush-saga/discussion/comment/3277450#Comment_3277450 No worries at all! It happens to the best of us, and I’m really glad the community was able to help clarify what was going on. These little changes after updates can sometimes be confusing, but the important thing is that you got it…

https://community.king.com/en/candy-crush-saga/discussion/comment/3277459#Comment_3277459 Hi seanpharper, Thanks for your feedback and for sharing a screenshot! This +1, +2, +3 feature is something we are currently testing, so not all players will see it. The goal is to help track progress when collecting objective…

https://community.king.com/en/candy-crush-saga/discussion/comment/3277444#Comment_3277444 Hi Krystal08, Thanks for reaching out! Yes, events like this are often available to select players as part of test groups, so not everyone will see the same features at the same time. It’s normal for some events to come and go, and…

https://community.king.com/en/candy-crush-saga/discussion/488713/spring-has-sprung-my-theory-undone Hi Insertnicknamehere 😃 Ah yes, spring has officially sprung… both in the forum and in the game 🌸🐝 Not only are we freshening things up here, but the Spring Season is also kicking off with Sweet Sailing event: Get ready to…

https://community.king.com/en/candy-crush-saga/discussion/488591/bad-level Hi saulēns78, Thanks for sharing your feedback! If level 17157 feels impossible to pass, we’d love to hear more about what’s making it difficult. Are there not enough moves, a blocker issue, or something else? We appreciate your patience and hope…