QueenB

Community Manager

Comments

  • https://community.king.com/en/candy-crush-saga/discussion/488612/race Hi clc08, Thanks for reaching out! I understand how this might seem confusing. The Episode Race isn’t always in real-time, players in your race may have started at different times, and when you join, you’re placed in a group with others who are at a…
    in Race Comment by QueenB February 2025
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3276663#Comment_3276663 Haha! Love the mystery, @Chispa2 😆 Don’t worry, your secret is safe with me… for now! 🤫🤭 But now you’ve got me curious, should I be concerned or intrigued? 👀🤣 Either way, it’s always great to hear what you love about the game! If you…
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3276634#Comment_3276634 Hi rxbjs69 😊 Just as @Alienscar mentioned, Candy Crush no longer supports Kindle Fire devices running Fire OS 5.x. The minimum required version is Fire OS 6.0.0 (found on Fire HD 8 from 2018 or later). Since your device is on Fire OS…
  • https://community.king.com/en/candy-crush-saga/discussion/488594/level-1836-needs-fixing I got a super fast reply 😊 The level is already being worked on as well as any other levels with Dragons are currently being reviewed for updates 🤓
  • https://community.king.com/en/candy-crush-saga/discussion/488594/level-1836-needs-fixing Hi Christinewupp! Thank you for bringing this to our attention! I’ve passed your feedback about level 1836 to the level design team so they can review whether the Jelly Fish changes have impacted the level’s mechanics 🧐
  • https://community.king.com/en/candy-crush-saga/discussion/488552/licensing-fee Hi @Danadaucoin, Welcome to the community! There is no one-time licensing fee required to play Candy Crush Saga. The game is free to play, with optional in-game purchases. If you're seeing a message asking for a $19.99 fee, it could be: A…
  • https://community.king.com/en/candy-crush-saga/discussion/488582/fiz-3-compra-e-nao-caiu-nada Hi @milena927, Welcome to the community! If you've made three purchases but didn't receive anything, here are a few things to check: 1️⃣ Check if the purchase was processed Sometimes purchases take a few minutes to appear. Try…
  • https://community.king.com/en/candy-crush-saga/discussion/488584/como-recupero-mi-avance Hi @Laura3570, Welcome to the community! If you've lost your progress, don't worry, there are ways to recover it. Try these steps: Check if you're logged into the correct account If you previously saved your game with a King or…
  • https://community.king.com/en/candy-crush-saga/discussion/488586/why-am-i-on-level-25xx-when-i-was-on-level-11-xxx-before-the-upgrade-on-the-phone-please-get-me-ba Hi @betusi, Welcome to the community! Sorry to hear that your progress was lost after the iPhone update. Your progress is saved if you were connected to a King…
  • https://community.king.com/en/candy-crush-saga/discussion/488585/why-can-i-buy-stuff-with-my-gold-bars Hi @kayja, Welcome to the community! Could you clarify what you mean? Are you unable to spend your Gold Bars in the game, or are you asking why they are used for in-game purchases? If you're having trouble making a…