QueenB

Community Manager

Also, a big kudos to @christinewupp for jumping in and helping out by quickly spotting what was going on 🤩

Awesome 🤩 thank you so much as well for reporting this and for getting back to me so fast 😉 Good luck in your journey and hope we keep seeing you around!

Hi @mai23 There was indeed and issue which the team has corrected, could you restart the game app and check the level again? Hope to hear back from you soon 😊

Thanks @christinewupp and yes, I did get your tag this morning but I wasn't available 😥 I've already reported the issue and the team is already looking into it 😉

Hi @mai23 👋 Thanks for sharing the screenshots, that really helps. And thank you @christinewuppfor jumping in and helping here and for tagging me 😊 I’ve now reported this to the game team so they can take a closer look at the level. For now we’ll need to wait for their reply to understand what might be happening here. As…

Hi @Creative_Elsa thanks for tagging me here 🙂 I see what you’re getting at. Different players enjoy different parts of the game. Some really enjoy the competitive side like All Stars, while others prefer focusing on playing levels and progressing at their own pace. When it comes to events like All Stars, the teams look at…

Thank you for the nominations everyone 😊 Just a quick reminder that this thread is meant for nominating someone in your life such as a friend or family member who enjoys playing Candy Crush Saga. If you would like to recognize helpful members from our community, don’t worry, we’re working on something special for that as…

@christinewupp Thank you so much for jumping in and helping clarify that 💛 You explained it perfectly. This nomination thread is meant for players in your life such as friends, family members, or someone special you want to celebrate for their Candy Crush Saga journey. I also really appreciate your suggestion about…

Hi @galaxyangel and @Deal_One 👋 Sorry for the late reply @galaxyangel 😣 Let me try to clarify how Pin Swap works because it can definitely feel a bit confusing at first. Sometimes a Pin Swap spot appears on the Saga map (it has a timer on it). When you reach that spot, you can trade one of your duplicate pins for a new…

Hi everyone 😊 Just jumping in to support what @MountainMom shared. If you’re seeing ads that don’t give you an option to close them, the best step is to report it through the game so Player Support can look into the specific ad and your game session. And thank you as well @heer05 for trying to help other players in the…