unable to claim reward on diamond diaries

Maggie_Dale

completed first reward and got the claim screen, keep hitting 'claim' button but nothing happens, have reloded - makes no difference

Laura_Grosvenor

Hi there Maggie. I will send this to the Moderator right now for you. Thank you for writing and I hope you have a good day.

QueenMia

Hey Maggie,

Have you re-installed the game and made sure everything is up-to-date? Also, please try to clear cache and cookies and see if that makes a difference, it usually does.

If so, could you please let me know what platform you're using. 

Thanks in advance and until then, have a fun-tastic time!

- Mia