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Level 266 Glitch: all 4 Diamonds collected & game is not finished (Hammers wasted)!!!!

PummyRaj
PummyRaj Posts: 44,142

Hello! I was playing level 266 last night, after lots of trials, I have opened all the Jewelry boxes & brought the diamond to the pearl strand in my last move.  But, it still showed 1 more diamond left!!!

Then, I made sure that all the jewelry boxes are collected & I used Hammer (2 of them) to break the rings at the pearl strand, got the diamond BUT it still showed 1 more diamond left!!  But, there weren't any!!!  I just made a move to end the game --- my boosters are wasted, life is gone & level is not finished!!!

Why did this happen?  I want my 2 Hammer boosters back :( Can you please do something? 

Best Answer

  • Xarly
    Xarly Posts: 2,509
    Answer ✓

    Hi Pummy Raj,

    Thanks for the report! I will compensate you for the loss of those hammers. For the future, when seeing a glitch, it would be of great help if you can screenshot your mobile and attach it here so that we can see precisely what is happening.

    Cheers!

    Xarly

Answers

  • Xarly
    Xarly Posts: 2,509
    Answer ✓

    Hi Pummy Raj,

    Thanks for the report! I will compensate you for the loss of those hammers. For the future, when seeing a glitch, it would be of great help if you can screenshot your mobile and attach it here so that we can see precisely what is happening.

    Cheers!

    Xarly

  • PummyRaj
    PummyRaj Posts: 44,142

    Hi Pummy Raj,

    Thanks for the report! I will compensate you for the loss of those hammers. For the future, when seeing a glitch, it would be of great help if you can screenshot your mobile and attach it here so that we can see precisely what is happening.

    Cheers!

    Xarly

    Thanks for the reimbursement, Xarly! Yes, in future I will try to get a screen shot for your convenience.
  • PummyRaj
    PummyRaj Posts: 44,142
    edited August 2018

    @ Xarly, I guess I spoke too soon & checked my Question as "Solved"!!!  :(  

    I have NOT RECEIVED the Hammers you gave as compensation.  They are not added on my Mobile Game OR on PC??  I have stopped playing for a while & I just opened the game on my mobile last night.  I have noticed that I have only 2 Hammers which I had before complaining, the compensation has not been added  --- means, I am supposed to have 4!!!!

    :(:(:(

  • Xarly
    Xarly Posts: 2,509

    Hi Pummy,

    I sent you some gold bars instead of hammers so that you can spend them on what you deem best!

    Let me know if you can see them, I checked again and they were properly added.

    Cheers,

    Xarly

  • PummyRaj
    PummyRaj Posts: 44,142
    edited August 2018

    Hi Xarly! Good Morning!

    Thank You! Can you please let me know how many Gold Bars you were able to add?  My Diamond Counter is working again & it gave me few Gold Bars too. Hence, just want to make sure please :)  

    *** Xarly! Queen Mia sent me a note that she sent me 10 Gold Bars & 2 Hammers.  Hence, please don't worry about adding any more!  I am good -- I got the hammers back on my Mobile Phone :) 

    Thanks a lot for your patience!

  • Xarly
    Xarly Posts: 2,509

    Hey Pummy,

    We sent 10 gold bars your way. They should have arrived by now!

    Cheers!

    Xarly

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