Connecting to Diamond Diaries Saga

Christine_Eaton

I am still having issues in accessing Diamond Diaries Saga

Laura_Grosvenor

Christine, you need to be specific. I have no clue what kind of problems you are having and I won't be able to help you if I don't know what is going on. Is there an error showing? Be aware that FB is having issues all across the board and it is affecting King games and even non-King games. I believe that it has to do with the Friends lists, etc. You can try clearing the History on your device and see if that clears it up. Thanks and have a nice day!

Christine_Eaton

Christine, you need to be specific. I have no clue what kind of problems you are having and I won't be able to help you if I don't know what is going on. Is there an error showing? Be aware that FB is having issues all across the board and it is affecting King games and even non-King games. I believe that it has to do with the Friends lists, etc. You can try clearing the History on your device and see if that clears it up. Thanks and have a nice day!

When i go into facebook and access the game Diamond Diaries saga it keeps turning and turning as if it is going to lad but nothing happens. I have cleared my history

QueenMia

Hi Christine,

That is a known issue that is unfortunately affecting several players. Our Studio is aware and is working on a fix right now. You can follow the updates on this thread, here: https://care.king.com/en/diamond-diaries-saga/do-you-have-any-issues-with-diamond-diaries-we-need-your-feedback 

Also, to help the Team fixing it, I would need some info from you - I will send you the details in a private message for privacy reasons. You will find the message by clicking on the envelop on the top right corner, near your avatar (if you're on mobile, please tilt your screen to see it).

Speak soon and until then, have a great time

Mia