I have seen many users playing levels 500+ and their diamond counters are working

Ishla_Kahrim

I don’t understand your answer on why my diamond counter is not working when I’ve seen users earning diamonds and collecting necklaces while playing levels over 500+

QueenMia

Hi Ishla,

The fact that your counter disappear might simply be due to the fact that you have finished your mission and therefore, the counter will come back once a new mission started. 

Could you please let me know what level you are on and what device you are playing with? Also, are you playing on both mobile and PC?

That would be helpful to know

Thanks a lot!

Mia

you can also check the updates here: https://care.king.com/en/diamond-diaries-saga/are-you-having-issue-with-the-diamond-counter-in-diamond-diaries#entry_192923