I'm having problems with diamond diaries.

Sue_Borthwick

I completed level 875 twice on my phone but it won;t let me advance past the boarding gate. It did on my ipad for a few days and let me advance to level 898, but today the game wouldn't load on my ipad so I restarted the ipad and now it's jumped back to level 875. It dad say on my phone i had completed Santorini. the other problem is on my PC where it won't let me past level 860 to catch up with my phone and ipad. Please can you sort this for me. Also it doesn't add the diamonds to the total on my phone. Many thanks. Sue

Diamond Lim

Hello again! @Sue_Borthwick 👋
You can continue playing new episode's levels (From level 876 to 890) right now or you can also check this episode's levels on exciting news! 
https://community.king.com/en/diamond-diaries-saga/discussion/259679/behind-the-scenes-episode-50-is-out-do-you-dare-to-explore-the-cave#latest
Have a SASSY weekend and enjoy your happy playing! 😊

Diamond Lim

Hello! @Sue_Borthwick 👋
Welcome to King Community! 
I just playing this game then I have same this question too! 🖐️
Actually I am on level 890 on yesterday but now I am on level 875 after auto-update this game! 
But don't worry, you are safe on your current level when you complete any new levels! 
Community Team says we are safe on current level therefore we are moving back to previous levels! You can check it out for Jelly Jenny answer to me on March! (I have same question too) 😉
https://community.king.com/en/diamond-diaries-saga/discussion/comment/326687/#Comment_326687 
OR check my example for same question on March as below 👇

And you also check this level race! It's level 126! What's your score on level 126?

You make sure take a screenshot first on your final score! (Show level 126 and final score!) 

https://community.king.com/en/diamond-diaries-saga/discussion/258757/community-race-3-0-are-you-the-most-brilliant-racer/p1

Mostly of the players are still having on level 875! You can check my information is called "Why cannot reached the next new level?"
https://community.king.com/en/diamond-diaries-saga/discussion/257784/diamond-diaries-expert-information-part-10-why-cannot-reached-the-next-new-level#latest
OR you can check my signature to show how many levels are there as below 👇
Have a SASSY weekend and enjoy your joining this contest! 😊

Diamond Lim

Hello again! @Sue_Borthwick 👋
You can continue playing new episode's levels (From level 876 to 890) right now or you can also check this episode's levels on exciting news! 
https://community.king.com/en/diamond-diaries-saga/discussion/259679/behind-the-scenes-episode-50-is-out-do-you-dare-to-explore-the-cave#latest
Have a SASSY weekend and enjoy your happy playing! 😊