Games/ Diamond Diaries Saga/ Support

Newbies, This message is for you!

ElsaElsa Posts: 31,109 Superstar
edited June 2020 in Support

Welcome to the Diamond Diaries Saga community newbies! Before we begin I want to make you aware of something very important that seems to be asked quite often in the community.  Please read this message:  How do I add friends from here for my game?

Now I would like to make you aware of some of things that we have going on here in this community.  

This community is broken down into Support and Community)



In the Support area you will post your issues or contribute to any current discussions.  For example, if you are having difficulty with a level or you think that you might have found a glitch, you can check it out in this area.  Our Superstars are here to help you with your issues and if we don't have the answers we can also search or tag @Lola_Pop, our community manager.  Our Superstars and Game Experts are volunteers who love the community and enjoy helping players with their game issues.  You can recognize them by their signatures.


Before posting your message, please use the search box to see if your issue has already been reported.

The Support Area also has the Help Center area. and a Sub-category.


The Help Center area is where you will find answers to many of the common questions.  It also includes a Player's Guide which can be very helpful if you are fairly new to the game.

The Player Guides area has  blogs created by our Diamond Diaries Expert, @Lim to help you get a better understanding of the game. 

If you are a visual person you might want to check out these videos: A Superstar guide to Diamond Diaries Saga and A Superstar Guide to Diamond Diaries Saga ... learn more!

The King Community is where you will meet people from other King games.


The Get Started area consists of King Management messages explaining what the community is all about,  the Community Guide and much more.  Also located in this area is the Who we are and this is where you can meet the community team, the Superstars and Game Experts.  You can also meet some of the Kingsters who create your favorite games.  You don’t want to miss out on this area.  

The Player’s Corner is where you are going to meet other game players who are enjoying the community.  Please introduce yourself and check out the other messages.  Don’t forget to check out the Hottest Topics in the Community.  Also located in this area is the Member of the Month.  Players are chosen by how active and helpful you are in the community.

The Contest area is broken down by game communities.  The General contest area is where you will find the global competitions that are posted in all the game areas.  Each game community also runs their own competitions for a chance to earn some gold bars.  So, click on your game to see if there are any current contests going on. 

The Support area is where you will find messages created by King Management.  This area is broken down into four sections.  Accessing the Mobile area will offer you some solutions for issues that might happen on your Apple, Android or Windows Mobile devices.  The Computer area, will offer you possible solutions for issues that might happen on Windows 10, or playing through Facebook or through king.com.  The Kindle/Amazon area will offer some possible solutions for your game crashing or not connecting on your Kindle.  The General Issues area was written by management and here you will find several common issues such issues as purchases, progress, crashing or loading, etc.

Our community uses only English when writing messages but you can now access the International Corner area for French, Spanish and German speaking players. 

The Games area is where you can find all the King game communities.  Just click on your game to find out what your game community offers, or you can check out the ‘Newbies, This message is for you’ list to access your game community too.

So welcome one and all!  Here we can express frustration, ideas, happy moments when you've cleared that very hard level and much more.  If you are not aware of tagging, I will show you how it's done.  If you are in a message or even starting a new message and you want to tag a Superstar or a manager all that you need to do is to start with the "@" sign and start typing the name.  A box should pop up where you can click on the name, or you can just type it out.


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A guide to help you locate the different areas in the community!

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