sending/receiving lives

dotarnot

For the last 4 days I have been unable to send lives and the screen freezes.  Therefore not receiving lives either.
HELP please

PummyRaj

Hello @dotarnot, Hearty Welcome to the Diamond Diaries section of our friendly King Community  

There is an issue with Facebook from Wednesday to send or ask Lives.  It is the same on PC and mobile devices!

But, on Mobile devices, it was being possible to close down that window once we see error message, we can close that dialogue box and go back to the game.  But on PC, like you said, it is getting stuck there and unless until we "Refresh" the browser, we cannot get rid of it!!! 

So, anyway, King team members are aware of this issue and are working hard with Facebook people to fix this issue.  Just to let you know that this is not the issue only for King games, but all games are having the same issue   

This is how it looks on a Mobile device 



Hopefully, the issue will be fixed soon and we will be able to send / ask for lives again!  

** IF you need to post back, please tap on "Type your Comment" box located below.  

Hope this clarifies your question!  Have a great rest of the day/evening!

PummyRaj

Hello @dotarnot, Hearty Welcome to the Diamond Diaries section of our friendly King Community  

There is an issue with Facebook from Wednesday to send or ask Lives.  It is the same on PC and mobile devices!

But, on Mobile devices, it was being possible to close down that window once we see error message, we can close that dialogue box and go back to the game.  But on PC, like you said, it is getting stuck there and unless until we "Refresh" the browser, we cannot get rid of it!!! 

So, anyway, King team members are aware of this issue and are working hard with Facebook people to fix this issue.  Just to let you know that this is not the issue only for King games, but all games are having the same issue   

This is how it looks on a Mobile device 



Hopefully, the issue will be fixed soon and we will be able to send / ask for lives again!  

** IF you need to post back, please tap on "Type your Comment" box located below.  

Hope this clarifies your question!  Have a great rest of the day/evening!