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I cannot open the presents.
Answers
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Hello @Billy123! Welcome to the "New" KING Community
I am thinking you are asking about the 10 Gold Bars in the game "DIAMOND DIARIES SAGA". Looks like you have not received them after collecting 400 Diamonds?
I am tagging this post to the Community Manager @Jelly_Jenny. She will be able to help you with this issue
In the mean time, were you able to take a screen shot when this issue occurred? It will be more helpful for the CMs to understand the issue & look into the issue when we provide as much details as possible and also some screen shots whenever possible. Just an input for next time
Hoping for the best! Have great day/evening! -
Hi @Billy123
Yes, like @Pummy_Raj mentioned a screenshot is always super helpful for us to understand the issue better. And if we need to notify the game studio about it, we would need as much information as possible.
In the meantime I have added the 10 Gold Bars to your game in case you missed out on those.
Have a great day!
Jelly Jenny
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Hi ladyboss! Just to double check you are having this issue in Facebook? Not on mobile?ladyboss said:I havent been able to open mine either. And when i did try to open it in another window it disappeared. Now i dont have any to open nor do i have any daily log in presents. Had this problem for 3 weeks now and still unsolved.
This discussion has been closed.
