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why when I’m in a challenge to get x amount of yellow balls does it twice tell me I’ve won then says something went wrong and carries on with the challenge. We are up to 37 gold bars.
Hello again! @sxsky 👋😄
Oh no! I'm sorry to hear about you still cannot claiming your Gold Bars when you win challenge feature in this game twice! 😢
Don't worry! You can try following these steps here! ⬇️😊
Restart : Force close apps and restart your device.
Updates : Check that you have the latest game and device updates.
Memory : Keep at least 2GB of free storage for smooth gameplay.
Connection : Use WiFi instead of cellular data.
Clear Cache :
🤖 Android : Settings > Apps > Diamond Diaries Saga > Storage > Clear Cache
🍏 iOS : Settings > Safari > Clear History and Website Data
As a last resort, you can try reinstalling the app. Note that this will removing all of your inventory boosters and lives from the game, so please do not doing this unless absolutely necessary.
If it's still not worked after you did try following all of these steps, the best course of action is to open a support ticket. You can checking the post below to see how! ⬇️😊
Their team is available 24/7. Thanks in advance! 🤗
Let me know if this helps! 👍😊
Also thank you for continuing to play Diamond Diaries Saga with us together! 💎🤗
Have a wonderful and sassy weekend! 💎😄
I am collecting the charms. And keep getting told opponent has failed to collect theirs and that I’ve won the challenge, I then get a message to say something went wrong. This is twice in the same challeng it’s happened. It obviously a blip in the game.
Hello there and Welcome to Sweet King Community! @sxsky 👋😄
Oh no! We are sorry to hear about you still cannot collecting the charms in this challenge feature in this game! 😢
Let us know if this helps! 👍😊
After a game update today, there is now a gift box with a timer underneath the Traders Chest. Does anyone know what that is?
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello there! Diamond Diaries Hunters! 👋😄 Every Tuesday, we'll be posting the latest levels on each platform. Starting from March 10, the platforms have the following updates : 🤖 Android - 5960 levels 🍏 Apple - 5960 levels
