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My game not linking with Facebook
udemeobong
Posts: 10
Level 2
in Support
I've not bn able to link my diamond diaries with my Facebook account. Each time I try, it disconnect. I've done all d test suggestions, yet, to no avail. I've cleared cache, update both Facebook/diamond diaries, uninstall and reinstall, yet, not linking. This issue started 2 weeks ago when I couldn't progress from 815 level to 816... Each time I try, it takes me back to level 1 & at a point it will go off automatically. Pls help.
Answers
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Hi @udemeobong, are you clearing the history on your device? Please click on one of the links below and let's try some troubleshooting first.
IOS
https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device
Android
https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device
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Hi @Sandi_Bryand
Let's try to get you back on track! Macs do support other browsers as well - for example Google Chrome you can download it through here: https://www.google.com/chrome/But if the issue persists still, please try reinstalling the game app from Facebook. Don't worry, it won't affect your game progress:
Go to “Settings => Apps” and press the “x” next to the app in question.
Clear cache: http://www.wikihow.com/Clear-Your-Browser's-Cache.
Then restart your PC and add the game to your Facebook account again. -
@Jelly Jenny I knew that there were excellent reasons to tag you. I never thought of telling anyone to remove the app from Facebook when they are on their computer. Wow! You just taught me something new today! @Sandi_Bryand now you can do what is being suggested and then get back to playing your awesome game!
