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Why am I not getting my rewards
Answers
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Hello! @crumleykj 👋
Oh! You already ask this same question by yourself. 😮
https://community.king.com/en/diamond-diaries-saga/discussion/265755/why-am-i-not-getting-my-rewards/p1
Don't worry! Their team will be fixed this issue! 😉 -
Hello! @crumleykj 👋
Welcome to King Community! 👑
Oh! Do you mean is new content on this game?
We haven't seen this content yet mostly because maybe their team is still testing this new content. 🤔
Don't worry! I will ask Community Team will fix this issue soon! 😉
I also mentioned you to join this game's contests to win gold bars / special badge! Check them out! 😉
Spot 5 difference on these images - Round 5 (Win gold bars) / (It's ended on 13th September)
https://community.king.com/en/diamond-diaries-saga/discussion/265638/final-round-win-gold-bars-spot-the-5-differences/p1
Help the Studio design level 1000 and win a special badge! (It's ended on 24th September)
https://community.king.com/en/diamond-diaries-saga/discussion/265630/help-the-studio-design-level-1000-and-win-a-special-badge/p1
Hello! @QueenRaffie / @Jelly Jenny 👋
Can you fix this issue is cannot claim rewards when they completed 25 levels? Because I think some limited players have this same issue on this new content. Thank you! 😊
Have a SASSY weekend! -
Hello @crumleykjm Hearty Welcome to the Diamond Diaries section of our friendly King Communitycrumleykj said:After I passed 25 levels it says awaiting results. I have since passed another 8-10 levels. Its been 3-4 days and still says awaiting results
I am sorry to hear about the issue in your game!! Can you please explain what "Rewards" have you not received?
1) Are those the Gold Bars that we receive after collecting certain number of Diamonds?
2) Are you talking about the rewards after winning the "Episode Race"?
3) Is it something else?
4) Also, please provide your game user ID number for the team to look into the issue. This link will help you to look for it https://community.king.com/en/diamond-diaries-saga/discussion/247505/what-is-my-user-id-and-where-can-i-find-it
The more details you give, the more easier and useful it will be for our Team to look into the issue. To write back, please tap on "Type your Comment" box located below.
Looking forward to assist you further! Have a nice day/evening! -
Hello @crumleykj, Hearty Welcome to the Diamond Diaries section of our friendly King Community
It looks like you have posted your question 2 times with same title and content. Here is the link https://community.king.com/en/diamond-diaries-saga/discussion/265755/why-am-i-not-getting-my-rewards#latest
Please provide more details and response to my questions in above link by tapping on "Type your Comment" box located at the bottom of the page.
** As per Community Guidelines, this thread will be closed as it is "Duplicate Post"! -
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crumleykj said:User ID 8059461091. Its when you get team mates to pass 25 levels. I've passed 25 levels a lot and always got rewards and I'd get new teammates and it started over now all it does is say awaiting results and I've passed a few more levels since. I have a screenshot
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Thanks a lot @crumleykj for providing both your game ID number as well as the screenshot of the event from which you have not received the prize!
I will elevate this issue to our Community Manager to assist you with the issue
In the mean time, participate in these below Contests and win some Gold Bars
1) https://community.king.com/en/diamond-diaries-saga/discussion/265638/final-round-win-gold-bars-spot-the-5-differences#latest
2) https://community.king.com/en/diamond-diaries-saga/discussion/265560/solve-the-thief-mystery-and-win-amazing-prizes#latest
3) Share your thoughts on how you would like the 1000th level should be in the game -- https://community.king.com/en/diamond-diaries-saga/discussion/265630/help-the-studio-design-level-1000-and-win-a-special-badge#latest
Hope to see you in the contests and win some of those Goodies
Have a wonderful day/evening!
