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Why am I not getting my rewards

2»

Answers

  • PummyRaj
    PummyRaj Posts: 44,483
    barbi69 said:
    Same here and not getting any help I am on fourth day of the same thing your having a problems with 
    Hello @barbi69, Hearty Welcome to the Diamond Diaries section of our friendly King Community :) 

    I am sorry to hear about the issue in your game too!!  Can you please provide your game user ID number with the help of this link  https://community.king.com/en/diamond-diaries-saga/discussion/247505/what-is-my-user-id-and-where-can-i-find-it 

    Once, you post it, our Community Team will be able to look into your game and help you with the issue :+1: 

    Talk to you soon!  Have a great rest of the day/evening!
  • LadyRaffie
    LadyRaffie Posts: 4,124
    Hello @crumleykj and @BARBIE69 :)

    I want to give you some insights:

    I've talked with the Studio and they are investigating on the issue you reported 
    However, Could you please tell me if you are still experiencing this issue? 
    Also what app version are you using? 

    Thanks a lot and have a Brilliant weekend! :hurrah:
  • crumleykj
    crumleykj Posts: 5

    Level 1

    Its fine now. It started over a new one. Thank you

Hey! Would you like to give us your opinion?