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Stuck on loading screen
Best Answer
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Hello @Jefferson5
Welcome to our Community
Can I have the following details?
- ID gameFor instructions on how to take a screenshot, please visit: https://www.take-a-screenshot.org/
-Model and iOs of your deviceTo find this, follow these steps: Settings> General > About > Make a note of the “model” and the “version”
Thank you!
Answers
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Hello @Jefferson5
Welcome to our Community
Can I have the following details?
- ID gameFor instructions on how to take a screenshot, please visit: https://www.take-a-screenshot.org/
-Model and iOs of your deviceTo find this, follow these steps: Settings> General > About > Make a note of the “model” and the “version”
Thank you! -
I am having the same issue but it may be profile related. I tried it on my iPad, stuck on loading screen, tried it on my iPhone, which I don’t play on so the game wasn’t linked to my account, opened the game and didn’t get stuck, closed it, opened and linked to my account and it then got stuck on the loading screen. IPhone 8 Plus and iPad is 5th gen.
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Hello! Everyone! 👋
Sorry for my late reply! Because maybe their team is very busy!Don't worry! I will mention @QueenRaffie will help you this issue! 😉I mentioned you to join this game's contests! 😉💎 Win free gold bars! Complete the word puzzle (Part 1) 💎And Part 2! 😉 (It's ended on 4th November 2019)If you complete these two puzzles, you can earn amazing Diamond Diaries Badge! 🏅Let's celebrate level 1000 on this game, so their team will notice us to join these 2 competitions!Click here 👇Week 1 Competition is 30 gold bars (From 17th to 24th October)Week 2 Competition is maybe some sassy gift (From 24th to 31st October) / (Coming Soon)I hope you love to join these contests! Good luck! 👍 -
Hello! @zaboukiss 👋zaboukiss said:Stuck today too and updates are all done, what’s happening...? What levels are unstuck now please ? 15 levels every 2 weeks is not much...
Thank you for answer. Zabou.
When you reached level 1010 completed, yes! You cannot reached next new level! Because level 1010 is currently last or max level! Stay tuned for new levels on next Thursday! 😉
Have a SASSY weekend! ♥️ -
Ok, you answered that new levels will be available next Thursday because level 1010 is the last one for the moment. It doesn’t explain why loading in the game isn’t possible since yesterday when all updates are done and I could play other levels waiting for new ones. Loading is still stuck ever since...And Thursday IS tomorrow. Thanks for setting the loading or telling when it can be fixed.
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