Sign Up!

🔥 Hot Right Now 🌶
💎 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 //
 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

Stuck on loading screen

13»

Answers

  • LadyRaffie
    LadyRaffie Posts: 4,124
    Hello @Jefferson5 :)

    Thank you for sharing the video with me. I was able to download it and I'm passing all your info and video to the Studio. Let's see if they can work their magic ;) 

    Thanks and have a Sassy day :3
  • LadyRaffie
    LadyRaffie Posts: 4,124
    Hello @Jefferson5 and @zaboukiss :)

    I have talked with the Studio and they told me they released a new version. 

    Have you checked it out? Are you still experiencing this issue anyway after the update? 

    Have a Sassy day :3


  • Jefferson5
    Jefferson5 Posts: 13

    Level 2
    No still having the same problem stuck on loading screen when using my profile I did the update from last week if that’s what they were referring too didn’t fix the issue thanks
  • LadyRaffie
    LadyRaffie Posts: 4,124
    Hi @Jefferson5

    Thanks for the info! I forwarded it again to the Studio and they are investigating it. As soon as they update me I will let you know :) 

    Have a Sassy day!
  • Jefferson5
    Jefferson5 Posts: 13

    Level 2
    Still no fix for this issue of being stuck on the loading screen when playing under my profile? All other king games work when my profile is loaded thanks
  • Lola_Pop
    Lola_Pop Posts: 12,038
    Hello @Jefferson5 !

    Thanks a lot for your patience. <3 QueenRaffie has been talking to the Game Studio, and we'd need some more information if it's possible.

    Can you remember which two cities you visited last in the game? 
  • Jefferson5
    Jefferson5 Posts: 13

    Level 2
    No it’s been almost 2 months since I’ve been able to play the game can’t remember where it was at can send you my login info privately if you want to try that 
  • LadyRaffie
    LadyRaffie Posts: 4,124
    Hello @Jefferson5 :)

    Thanks for the answer! I just talked with the Studio and have some good news! They were able to fix your issue and you will be able to play again in the next game app release that it should be between today and tomorrow! :3

    Hope you can back to play and enjoy the game at its fullest! 

    Have a SASSY day :chuffed:


Hey! Would you like to give us your opinion?

Categories