When I switch out new phone I lost all of my boosters anything!

Diamond_Lim · December 2018

Excuse me, King Community Team! I switch on new phone NOW! I reinstall Diamond Diaries Saga and then I reconnect to Facebook already! After that, I am still on level 650, my diamond counter was still had counted and have my gold bars were had.:) But I lost all of my boosters!

That was sad and afraid! I send you my screenshots are old phone and new phone below:-

1. Startup Boosters

I use my old phone.

Image: https://us.v-cdn.net/6030983/uploads/editor/0r/dip2ait1a5ro.jpg

When I switch on my new phone.

2. Ingame Booster such as hammers

I use my old phone.

Image: https://us.v-cdn.net/6030983/uploads/editor/7n/2iodim6wojum.jpg

When I switch on my new phone.

So can you give my still counted all of the my boosters back when I switch on my new phone? King Community Team!

✭-Lim-✭

Lucas_Yan_Maia · December 2018

Hi @lim
if the memory does not fail me, the boosters are not saved when you change your cell phone or when you uninstall the game.
Sorry for the sad news.

Diamond_Lim · December 2018

It's okay! @Lucas_Yan_Maia Because I want to return all of my boosters back! But I save my progress and my diamond counter are still worked!

✭-Lim-✭

PummyRaj · December 2018

Hello @Lim! Hope you are doing well

and Congratulations on finishing all the current levels on Diamond Diaries (Claps Claps)

I am very sorry to hear that you lost all those boosters on your game because you had to switch your device!! I can imagine how long it must have taken and/or how many "Mystery Boxes" had to opened for you to gain that many boosters!!!

Please read below post by the "Community Team" as to "Why" we loose all our Boosters and (sometimes our progress) with the switch! It's not a post from Diamond Diaries, but the basic reason by KING team is same.

Just FYI https://community.king.com/en/diamond-diaries-saga/discussion/246977/when-i-switch-out-new-phone-i-lost-all-of-my-boosters-anything#latest

Diamond_Lim · December 2018

Okay! Thanks for your information! @Pummy_Raj

Unknown · September 2019

This content has been removed.

AnnMc · January 2020

How to sync my diamond diaries progress with my new android phone please

Diamond_Lim · January 2020

Hello! @AnnMc 👋
Welcome to Sweet King Community! 👑

Here are these tips of moving game progress to a new device (Android) by Community Team.

Click here to follow these steps that I hope you can understand it and this helps! 😉

And I also give you exciting news on this game if you have playing this game, you don't forget to join this game's contests to chance to win FREE Gold Bars! 😊
So click here with a chance to win Gold bars!
** You can see "Announcement" , that means you can join it to chance to win gold bars. And "Finished" , that means that contest is over or finished! **

I hope you can join this game's contests and have a SASSY day! ❤️

When I switch out new phone I lost all of my boosters anything!

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