diamond diaries

Hello! @Jerrilyn_Harvey 👋
Welcome to Sweet King Community! 👑

Uh oh! Have you still trouble crashing or not loading as cannot click on claim these rewards and playing on this game on PC? 😢

Don't worry! What platform are you playing on this game has this problem on PC? (Click here if you have playing any platform 👇and all of the supports solved by Community Team, then you can find troubleshooting steps that I hope this helps you can playing/opening this game! 😉) 

Facebook
King.com
MS Windows 10 App

** If you follow these steps of this problem completed but it's still not worked. You can click on "Contact Us" here. You can find on the bottom of the Community page: **

Then you make sure your email is correct, write your full name. After that, you choose a game is "Diamond Diaries Saga", then you choose your platform is PC (such as Facebook, King.Com or Windows Apps), you choose a topic is "Problem with my game" and subtopic is "Crashing/Freezing". (Here is my example as below) 👇

Finally you tell them "Why can't playing this game after you receive the prizes/rewards and playing?" and click on "submit".

So you wait for Community Team (but it has taken longer) until their team will answer and help you about this issue/problem while you receive your email. (Their team don't fix this bug/issue but they will help/answer you about this problem.) 😊

I hope this helps too! 😉

And I give you exciting news on this game if you have playing this game, you don't forget to join this game's contests to chance to win FREE Gold Bars! 😊
So click here with a chance to win Gold bars! 
** You can see "Announcement" , that means you can join it to chance to win gold bars. And "Finished" , that means that contest is over or finished! **

I hope you can join this game's contests and have a SASSY day! ❤️ 

KitKathySuzyQ said:

Thank you @Lim, 
I saw this question but wasn’t sure how to answer this! I am still trying to learn where to find the answers and am doing a lot of reading and researching and finding so much information! Your answers are so informed and help me a lot!

You are very welcome! @KitKathySuzyQ 😊

If you don't understand to read any questions/problems on "Discussion" or "Support", you can tagging me on any discussions and supports or "send messages" to me that I can help you how to help the players to solve any problems.
(Levels too as I am Diamond Diaries Expert Player or you can see my signature on below.) 😉

** Please don't tagging Community Team will answer them on any "Discussion" and "Support" but instead. **

By the way, you are new Diamond Diaries Expert Player right now. Welcome back! 😄

Have a SASSY day! ♥️

nemway said:

It helps to know I am not the only one who gets stuck. I have tried all the rebooting etc but it doesn't work. Just waiting now to see if it sorts itself 

Hello! @nemway 👋
Welcome to Sweet King Community! 👑

Do you mean you have completed level 1130 (Max Level) on this game? 🤔

If yes! 
🎉🎉🎉 Congratulations! You have reached Max Level completed on this game! You are amazing Diamond Diaries Hunter! 🎉🎉🎉

Yes! You cannot go to next new destination or level right now as you have reached max level on this game. 

Stay tuned for new levels on tomorrow! 😉

⚠️ Remember ⚠️
New levels will be released every two Thursdays.

And I give you exciting news on this game if you have playing this game, you don't forget to join this game's contests to chance to win FREE Gold Bars! 😊
So click here with a chance to win Gold bars! 
** You can see "Announcement" , that means you can join it to chance to win gold bars. And "Finished" , that means that contest is over or finished! **

I hope you can join this game's contest and have a SASSY day! ❤️