Johnny_Ryall

Royalty

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

Hello Delores, Could you please let me know what browser you use and also your score on the website here: https://html5test.com/ Thanks, Johnny

Hello, Your question was merged into our main post where this topic is being discussed and feedback is being taken. Repeating your post will only bring about the same outcome. If the game is not loading and you have followed the steps we have outlined there there is no further support we can offer. There are no issues with…

Hello, This is correct, you can search now for individual friends, Johnny

Hello, The game now provides you with the option to type in the name of the friend you wish to send/request lives. This function is located above the list. I hope this information helps. Kind regards, Johnny

Hello Lynn, Your lives in the game refresh for free don't forget! If you are not receiving lives from your friends, then first check that they are sending them, then follow the steps here also: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android Kind regards, Johnny

Hello Jason, It can be that the leaderboard does not update immediately. It might update after a certain time so keep an eye on it. Kind regards, Johnny

Hello Jay, I'm sorry to hear that this happened. For more information about our events and promotions, please read here. https://care.king.com/en/candy-crush-jelly-saga/new-feature-not-showing-in-your-game-more-info-here On this occasion, I can only apologise for the inconvenience caused. Kind regards, Johnny

Hello Donald, Please try again to play level 329 and once completed, your game should move back up to level 335. Kind regards, Johnny

Hello JMN, Could you please provide a screenshot of this pop up or let us know what it is. Then maybe we can help :) Kind regards, Johnny