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While playing level 2169 I couldn't collect my sugar drop bonus. FB app said I have no internet connection when I was on FB playing.
How can that be when the lives from friend's were there today when I had to do a pc reboot. So how can over 30 lives from friend's disappear?
There was nothing ever wrong with my internet connection, as all my other King games were fine with the exception of CC.
After I rebooted my pc all my extra lives from friend's were gone.
Hello,I'm sorry to hear that this happened.I can only recommend to check your mobile/wifi/router settings and also follow the steps here to help stop this happening again.https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-outKind regards,Johnny
Hello,
I'm sorry to hear that this happened.
I can only recommend to check your mobile/wifi/router settings and also follow the steps here to help stop this happening again.
https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
Kind regards,
Johnny
The error message says you have no internet connection, so logic would say to check your internet settings correct?
There are no issues with the game from our side so I'm trying to help you out.
There are some other steps here that might help:
It has nothing to do with my connection if I am already on the internet through my modem, and ISP. If I am playing online through FB then how can I not be connected?
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I had around 500 gold before i logged in with Apple then all the gold dissaperad. Pelase help
I logged out and then logged in again in the game but after logging in all the lives which I received from my friends have been disappeared also when I am clicking on that envelope icon to see lives it's not opening anything
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
I used to be able to play candy crush on my laptop by going in through Facebook. Now it takes me to a website and I can't figure out how to play except on my phone or iPad on the app. Can someone tell me if it is possible to play on my laptop or desktop?
Bloqué au niveau 8061 depuis plusieurs semaines. Merci pour votre aide. Sinon désinstalation du jeu car très frustrant.
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
