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I playing candy crush saga on facebook 2 years. Now i want to delete all my progress and start playing again from level 1 on my facebook account. But i don't know how delete all my progress. Help me please. Thanks.
Hello.
Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Kind regards,
Johnny
Hi, I want to reset my progress to from Level 1. Can you please let me know. I wanna start over
I also want to reset my levels to 1 and requested it over a week ago, Ticket #7061898. I received an email requesting confirmation within 3 days and immediately replied. But then I kept getting messages that I still hadn't replied so you were closing the ticket. I replied 10 times!!! I've completed all the levels and therefore am not competitive in any of the contests anymore, so the game has become boring. PLEASE reset my account to 1!
Also keen to restart - please let me know the magic secret!
Hello.Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.Kind regards,Johnny
Hello Richard,Please also check your King Care inbox as I have sent you a message.Kind regards,Johnny
Hello Richard,
Please also check your King Care inbox as I have sent you a message.
Hey Fireworkss,Check your inbox also Kind regards,Johnny
Hey Fireworkss,
Check your inbox also
I want to reset too! Thanks
I want to reset my progress till level 1, please help
Would also like to reset. Thanks
I'd like to restart too, please text me!
My progress was restarted only the phases, how to restart stars and improvements in the house?
Johnny how to remove the progress of the game on Facebook? I want to start from scratch
Hello
Im to wants reset my game to beginig.
Thanks You.
Hey Jeroen,
Hi Johnny will you send me also the instructions of how to remove the progress in Facebook? i want to start from level 1.
Kindest regards,
Jeroen
I need to discuss personal information so please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Johnny are you able to tell me what you told them? I also want to reset my progress because it's been a few years since I played.
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
