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Still havn't had any help. Was at level 1250 or more and want back to level 1 after reconnecting to Facebook.
Hello,
Thank you for your post.
I have checked your game account and your game progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return.
To reconnect with Facebook please make sure first that you are logged in to the right account within the Facebook app/browser. Then on the home screen for Candy Crush. Tap to connect.
To reconnect to Kingdom. Go to the game settings (bottom left) and tap the orange Kingdom icon. Here you can input your credentials.
I hope this information helps.
Kind regards,
Johnny
The reason for the message it to ask for your email address which is of course, private information. If you are happy to post it here on the site then let me know. I will delete the post as soon as I receive it.
I think it's better if you create a new Kingdom account with a different email.
Open the app and in the bottom left corner tap the settings button. Tap the orange symbol and set up your account.
Let me know the email address that you use.
Done all that. Iam in King Care. Tapped the mail box, just a blank page with your name. When I go into menu what do I press. Sorry for being so daft.
I have resent it. Please remember that the message was sent on this website, no in your email or in the game.
Your King Care inbox is in the top right of the screen on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu.
Sorry can you resend the inbox as nothing happened when I tried to open my msil
Hello.
Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
My progress is saved at level 1. Cannot remember what email address I originally used to save my progress. Which I did.
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