JustPlaying

Royalty

Comments

  • Hi GB, Is it possible you were logged in with a king account? Please see this blog here for the steps to follow if you have lost your progress. The Blog includes lots of steps on how to fix this problem yourself :-) If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure…
    in Lost all levels after getting new I phone Comment by JustPlaying September 2018
  • Hi Mary Lee, I am sorry that you have experienced an issue with your purchase. We can not see purchase information on this board. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience
    in Money taken, no gold or boosters. Comment by JustPlaying September 2018
  • Hi Rhonda, I am sorry that you have experienced an issue with your purchase. We can not see purchase information on this board. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience
    in Did not receive coins after I made the purchase Comment by JustPlaying September 2018
  • Hi jenwcom, Does it still freeze? What is the device you are making purchases in? I am sorry that you have experienced an issue with your purchase. We can not see purchase information on this board. Please follow the instructions in this link to resolve :…
    in Game freezes after in-app purchase Comment by JustPlaying September 2018
  • Hi Richard Take a look at this FAQ sometime more than a re install is needed. https://care.king.com/en/alphabetty-saga/superstar-information-post-crashing-on-android
    in Blossom Blast Freezes on first page and will not load. Comment by JustPlaying September 2018
  • Where you go to log in on the app you either log in with Facebook a king account or no account. Can you switch which you are logging in with to see if it will load.. since you have reinstalled and not lost progress it is a King (orange) or Face book. Try just logging out and clicking play with out logging in to either
    in Blossom Blast Freezes on first page and will not load. Comment by JustPlaying September 2018
  • Hi Richard, Please see this FAQ for Android troubleshooting on not loading. Does the game open without logging in with an account? Are you using a King or Facebook account?
    in Blossom Blast Freezes on first page and will not load. Comment by JustPlaying September 2018
  • Hi Buddy, I am sorry that you have experienced an issue with your purchase. We do not have any access to purchase information on this Forum. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience
    in Dispute this purchase' BUTTON Comment by JustPlaying September 2018
  • Hi Megadeth, You will need to fill out the form here and we'll try to help you out the best we can. Please be sure to select "Gameplay/Progress" and then "I have lost my progress" Thanks
    in MY GAME PROGRESS IS GONE! Comment by JustPlaying September 2018
  • Hi Don, I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience
    in I am writing regarding a purchase glitch. Comment by JustPlaying September 2018
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