JustPlaying

Royalty

Comments

  • Hi Pat, I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience
    in Refund Comment by JustPlaying June 2018
  • Hi Ravikiran, I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience
    in Paid money but not received gold bars Comment by JustPlaying June 2018
  • Hi Marianne, Boosters are saved locally to your device and do not get transferred to new devices. https://care.king.com/en/alphabetty-saga/superstar-information-post-where-did-my-free-boosters-go-on-my-mobile-device For purchased items/gold bars please see here as we are not able to see that information in this forum.…
    in I play The Blossom blast Saga game. I got a new phone and I installed the game. After I install the Comment by JustPlaying June 2018
  • Hi Matty, You should not be losing gold bars! We can not see anything to do with purchases here. Please follow the instructions in this link to resolve, you may need to fill out the form linked at the bottom: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience
    in Why do my gold bars keep disappearing and these were PURCHASED! Sorry, but it’s not the first time Comment by JustPlaying June 2018
  • Hi Missy, I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience
    in Purchase not gone threw correctly Comment by JustPlaying June 2018
  • Hi Celia, I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience Please follow this link for language options:…
    in ouro Comment by JustPlaying June 2018
  • Hi Koko, You will need to have an account where you are trying to make you purchase. Where are you getting this error? Play store? Apple store?
    in purchase problem Comment by JustPlaying June 2018
  • Hi Pedro, I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience
    in Accidental Purchase Comment by JustPlaying June 2018
  • Hi Helen, I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience
    in I bought a £1.99 bundle on candy crush and I haven’t received it?! Comment by JustPlaying June 2018
  • Hi Saralilac, Are you logging in with a Facebook or King account on your iPad? If so your progress is saved on the servers. On your phone make sure you are logged in with the same account as your iPad. If still not showing the correct level log out of the account on your game and Facebook app (if using Facebook account).…
    in Not syncing Comment by JustPlaying June 2018
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