Comments
-
If you are trying to change your profile picture here, you can choose from a selection under Edit Profile :)
-
Was your credit card charged for the purchase? If not, it may have not even gone through.
-
The ads feature comes and goes for players. If you've made a purchase in the ingame store, then it disappears forever.
-
Ads aren't always available for everyone. And if you make a purchase in the store, they disappear forever.
-
I will mention that some events come and go without notice… Hopefully that is not what has happened to you!
-
If you have made a gold purchase, you may not see ads anymore as they disappear permanently.
-
Have you tried to recover your password within the app using your email address? Hopefully this helps
-
Do you have a proper payment method set up on your device, such as Apple Pay?
-
Try rebooting your device to see if that helps :)