QueenB

Community Manager

Comments

  • Hi @Peterw25 Like a preview of the game board to make up your mind rather you want to watch Ads or make a purchase? Candy Crush Soda Saga has this feature ☺️
    in Rückblick auf das aktuelle Spielfeld Comment by QueenB March 26
  • Hi @aw35 😊 If you finished Top 3 in the previous stage, you should be progressing to Final Knockouts Round 1, which starts today. To help us look into this properly, could you please share: a screenshot of your All Stars widget on the Saga Map (showing the timer) and your Game ID Thanks!
    in My timer for All Stars is off Comment by QueenB March 26
  • Hi @anarchybm Thanks for jumping in @MountainMom 🙌 As mentioned, the message “Almost Ready” means there’s no issue with your game. It simply means the Candy Teams feature has appeared, but is not fully available yet on your account. To add a bit more context for everyone following along as this is indeed part of a feature…
    in Cannot join Candy team Comment by QueenB March 26
  • Hey @sammyzism 😊 Great question! Multiplier tokens are only available during the in-game tournament rounds and are not part of the Live Final event. The Live Final is a separate stage where all finalists compete on equal footing, so no multipliers are used there. Good luck if you're aiming for that spot 👀
    in Multiplier Comment by QueenB March 26
  • Hi @Shirleanne63 No need, your 50GB got sent on the 23rd so you should already have it in your game 😉 Congratulations again 🤗
    in (ENDED) ⭐ Think You Know All Stars? – Get a chance to Win 50 Gold Bars! Comment by QueenB March 26
  • Hi @MarieVållström Could you try a different browser and log in to your community account and see if you get the option to confirm your email and if it works?
    in Cant confirm my mail! Comment by QueenB March 26
  • Hi @sparker1993 and yes, there has been a couple of reports coming from other payers as well so we have reported this to the studio and it's going to be looked at. Just to double check something, did you happen to travel or changed the device date at any point? Also, could we have your Game ID so I can pass this a long for…
    in Booster wheel not working - Edited by CM: Under Investigation! Comment by QueenB March 26
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3504074#Comment_3504074 https://community.king.com/en/candy-crush-saga/discussion/comment/3503483#Comment_3503483 https://community.king.com/en/candy-crush-saga/discussion/comment/3502584#Comment_3502584 Aplogies on the delay on getting back to you all but…
    in Booster wheel not working - Edited by CM: Under Investigation! Comment by QueenB March 26
  • Hi @MarieVållström Thanks for flagging this! Let me take a closer look on my side and see what’s going on here. I’ll get back to you as soon as I have more info or a solution 👍 Hang tight for a bit, we’ll sort this out!
    in Cant confirm my mail! Comment by QueenB March 26
  • @storminnorm Thanks for the update and I’m glad to hear you’re able to access a leaderboard again. We're not able to check your previous ranking or account details from here, but if you’d like a closer look at what happened on your account, I’d recommend reaching out to Player Support via the game app so they can review it…
    in really weird all stars glitch (dash, unclickable widget, just saying "qualified', workaround availa) Comment by QueenB March 25
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