Snow_Rider

Community Manager

Comments

  • Hey @Racoon7! Thanks for sharing your thoughts and ideas! I totally get your wishes for fresh, new costumes to keep the game lively and fun. Your suggestion about a seasonal collection of all previous characters during events is an interesting one. I also agree that aligning character availability with certain events or…
    in Event Character Choice Comment by Snow_Rider November 2023
  • Hi there! Snow_Rider is here πŸ‚ Thanks for sharing your ID. I've added the Rachel Cinnamon costume to your game. Please let me know if you have it now!
    in Rachel Thanksgiving costume Comment by Snow_Rider November 2023
  • Hello @maf34100! Thank you for bringing this to my attention. As of now, the Studio has managed to fix only the neck, but they won't leave the elbow as it is and will definitely fix it. But it might take some time πŸ˜‰
    in Discussions, tips and advices about BWS3 Comment by Snow_Rider November 2023
  • Hi again! Thanks for getting back to me! I've sent you a PM for the following guide. Let me know if you have any other questions ☺️
    in Auto turn off music? Comment by Snow_Rider November 2023
  • Once you fill in the form, Player Support will contact you and you'll get the option to upload the video πŸ˜‰
    in Auto turn off music? Comment by Snow_Rider November 2023
  • It would be very helpful for us to receive a screen recording to investigate the matter and check the disruption of the music on your device. This doesn't seem to be a common issue, as we haven't received similar reports. However, we'd like to understand what might have gone wrong. To assist us in this investigation,…
    in Auto turn off music? Comment by Snow_Rider November 2023
  • Hi there! Thank you so much for reporting this issue! The Studio made some tweaks, would you please check the game and see if it works?
    in NO PIGGY BANK Comment by Snow_Rider November 2023
  • Hello @NamTruong2001!Hmm, I don't experience this issue in my game πŸ€” Before reporting it to the Studio, it would be great to know which device you use to play BBS and get recordings of your screen with the sound on. Unfortunately, you can't submit a video in the community unless it's a link to YouTube. But it would be…
    in Auto turn off music? Comment by Snow_Rider November 2023
  • Share a screenshot showing that you've completed level 7000, and your badge will be on the way! πŸ₯°
    in πŸ•β€πŸ¦Ί Claim your level 7000 badge here! Comment by Snow_Rider November 2023
  • I'm really sorry to hear about this. That can be really frustrating πŸ˜” Could you please let me know how long you've been unable to play the game? This information will be really useful when I report your issue to the Studio.Β 
    in Loading and crashing issues in Pet Rescue Saga Comment by Snow_Rider November 2023
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