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[Please Read] Where is my old King Care account?

MarkHawk Posts: 4,061 Community Manager
edited November 2018 in Discussions

Hi there!

If you’re here, it means you come from the good ol’ King Care. First and foremost, welcome to the new King Community! It’s been an intense and exciting adventure but we are very happy to bring you now this new site that we now call King Community!

Now, if you are wondering “where is my old account?”, don’t worry! It’s here! All the posts and discussions are still here and they even count for your badges and points!

In order to recover your old account, there are four very simple steps that you need to follow:

Step 1: Click on the Message

Once you click Log In or Register you will see a message at the top that looks something like this:

All you need to do is click on the text and it will take you to this page:

Step 2: Enter your email

Under that message you will have a field. All you need to do is write your email down there and click on “Request a New Password”

Step 3: Check your email!

You should receive an email that looks something like this:

(If you don’t receive the email make sure you check your spam folder)

Click on “Change My Password” and it will take you to back to the site.

Step 4: Changing the password

All you have to do there is put a new password, confirm it by writing it again below and voilà! Your old account is back and now you can fully enjoy our new Community site!


  • PummyRaj
    PummyRaj Posts: 26,915 Candy Moderator

    Thank You for this useful information!  I was wondering why the "King Care" page was not opening!!  Now, it makes complete sense after reading your post (Thumbs Up). 

    One question though!!  Is it possible to find our old posts / discussions that were on the "King Care" page?  If so, how to go back to them?  


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