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I have played both games for over a year and never had this trouble before.
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Hello Margaret. There were some technical issues with our Facebook games yesterday and as a result they were unavailable for a little while. I apologise that you were unable to access them during this time.
The games are up & running again now but if you are still having some issues then please check out this video:
https://www.youtube.com/watch?v=OESCE4Jj2tU
