We're aware of an issue with Facebook purchases for all King Games and our team is on it. ๐ ๏ธ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
Please upload it to your Google Drive, Drive One, Dropbox or similar and include the link - or wait for the support team to write you back and from here you can attach when sending the email. Thanks
Hi Zandra! Please follow the steps described here: https://king.com/#!/faq/Purchases - don't forget to include the email receipt or a screenshot of the transaction and we'll get back to you right away.
Please upload it to your Google Drive, Drive One, Dropbox or similar and include the link - or wait for the support team to write you back and from here you can attach when sending the email. Thanks
Hi Zandra! Please check your email (send 17/02/2015ย 14:30) King Customer Care has compensated you for the lost gold bars. Please notice the gold bars are only available when you play on Facebook. Thanks.