level 347 farm heroes saga not progressing i beat the level

Jessica_Wexler

I purchased gold and bought bonuses. I used these bonuses to beat the level. When it was at the hero moves the game would not register/let me make moves. I should be on level 348. Frustrated i sent 2 emails was sent autoresponse telling of a "king community" did not clarify that king employees were monitors answering questions 

Wunderbaum

Hi Jessica! I have tried something similar - it happened because my WiFi lost signal for a second and the progress was not registered. Are you using WiFi or 3G/4G?