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I lost all saved levels when new games downloaded from cloud onto the device.

Gail-3
Gail-3 Posts: 2

Level 1
in Support

I accidentally opened the games on cloud instead of device, when playing on my Kindle Fire HD, resulting in new games being downloaded & all my saved progress being lost (I only discovered how to back up progress from device onto cloud after this happened). Is there a way I can retrieve my saved levels - please, please?

Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398

    Hi Gail!

    Did you have the game connected on Facebook? If yes then all your progress is stored there. All you'll then need to do is to (re)connect the game to Facebook and you can continue playing from your last level.

    Cheers :-)

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