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I am having the same issue. This happened before and I was told I either had a low battery or I was running out of space on my phone. I still have room on my phone and my batter is not low, so I don't know why the game will not play. The last time this happened, I deleted the app on my Iphone and then reloaded it. I was able to log into my game, but I lost lives that were given to me and boosters that I had earned and/or paid for. It did maintain the level I was last at, but I don't want to delete the app and lose all my other stuff. Anyone have any suggestions as to why this keeps happening?