I paid for gold bars but never got them

Samantha_Cox

I purchased gold bars for £3.99. But never got them added to my game, payment order details below.

Order number:12999763169054705758.1320171520839637Order date: 12-Jul-2015 18:59:59 BST

Lady_Choo

You should have had a payment receipt, does it not tell you how to contact them directly or dispute it on there? Have you also tried live chat in the bottom right corner of your screen?