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Didn't let me use gold bars but took money?

eviren365
eviren365 Posts: 1

Level 1

i was playing farm heroes the other day and spent $2 to buy 10 gold bars, before I could use them, the game crashed. When I opened the app again, I no longer had the gold bars. I checked my iTunes balence and it had taken the $2 off. So now I have no gold bars and no money. When I contacted customer care all they sent me was an automated email. When will I get my refund?

Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Eviren365,

    Sorry to hear you did not receive your Gold Bars. Thanks for getting back to us with the requested details so we can solve this matter.

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