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Game Crashes

Mystie_Mystie_ Posts: 1
in Support

I'm on level 414 of Farm Heroes and I keep getting the pop up of.. something went wrong please reload the game. this has happened at least 10 times to me today, I've lost all the gifts friends have given me when this happens. I've gone and reloaded the game, cleared my history and cache even reloaded my computer and it's still happening so i know it's not on my end. please fix! 

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Answers

  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Thanks for highlighting this to us, I am sorry to hear that you are having this unpleasant experience. Please could you let us know the following information so that we can look into this for you?

    https://www.whatismybrowser.com

    Browser type and version-

    Flash player version-

    Thanks a lot!


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  • Hey! Would you like to give us your opinion?

  • dvtss052dvtss052 Posts: 2

    Google is my browser, I'm not sure how to find flash player...

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  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Thanks for letting us know. :-)  If you follow this link- https://www.whatismybrowser.com it will tell you which Flash player you have.


    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

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