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i broke my old tablet and changed my password for facebook and can no longer go to any of my games o

Annakat2001
Annakat2001 Posts: 1

Level 1
in Support

Seem to have lost my progress on my games.  Started me at the beginning of all of them

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Best Answer

  • Wunderbaum
    Wunderbaum Posts: 4,398
    Answer ✓

    Hi Annakat2001!

    If you change your password for Facebook then this must also be applied to the games. Please start Candy Crush Saga - click on the small cog wheel in the corner of the screen - from here you can disconnect to Facebook - after disconnecting please go back to the main screen and click on the blue button (connect to Facebook) - you can now enter correct email and password. Same procedure for the other games :-)

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Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398
    Answer ✓

    Hi Annakat2001!

    If you change your password for Facebook then this must also be applied to the games. Please start Candy Crush Saga - click on the small cog wheel in the corner of the screen - from here you can disconnect to Facebook - after disconnecting please go back to the main screen and click on the blue button (connect to Facebook) - you can now enter correct email and password. Same procedure for the other games :-)

    Flag · Helpful Sweet Love Haha

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