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Farm Heroes Sage - Device Incompatible

Hi - Since I factory reset my Android Tablet (Lenovo Yoga 10), I am unable to re-install Farm Heroes Saga. The App Store notes that current version is incompatible with my device - even though it was loaded and working prior to the reset. Please advise. Thanks.

Answers

  • Lady_ChooLady_Choo Posts: 13,962 Farm Moderator

    When you restored your tablet did you make sure that the android system wasn't due an update too? Make sure that the android system is up to date and check all your google play services are updated too.



    Keep social distancing πŸ₯• Stay Local no trips to Barnard castle! πŸ₯• Protect your loved ones πŸ“ Hands face space πŸ“Β 
    πŸ₯Life's not about counting chickens. Unless they all escape their coop of course! 🐀
    New contests! πŸ“ Β Win boosters in the Farm Heroes areaΒ πŸ“ Win beans 🐀

    Farm heroes addict collecting cropsies since 2013.Β 

  • Hey! Would you like to give us your opinion?

  • When you restored your tablet did you make sure that the android system wasn't due an update too? Make sure that the android system is up to date and check all your google play services are updated too.

    Have checked Android system is up to date - it is - but will check Google Play Services.
  • StuckInATreeStuckInATree Posts: 4,900 Level 2

    Found this, apparently following this has helped some with this problem!

    1) Go to your apps folder and click on the 'settings' icon

    2) Scroll down to the section called 'apps' and click on it

    3) Scroll down to 'Google Play Store' and click on it

    4) Click 'Clear Data' and click OK on the 'Delete app data' dialog box

    5) Restart your phone and you should now be able to download the game.

  • StuckInATreeStuckInATree Posts: 4,900 Level 2

    Scrap my last post, you can download the game straight from the King.com site, the problem seems to be with the Play Store.

  • Lady_ChooLady_Choo Posts: 13,962 Farm Moderator

    When you restored your tablet did you make sure that the android system wasn't due an update too? Make sure that the android system is up to date and check all your google play services are updated too.

    Also, having had the same issue, if you go to the game on the Facebook app on the phone or tablet, and click go to game, it gives it a kick and it appears in the play store :)


    Keep social distancing πŸ₯• Stay Local no trips to Barnard castle! πŸ₯• Protect your loved ones πŸ“ Hands face space πŸ“Β 
    πŸ₯Life's not about counting chickens. Unless they all escape their coop of course! 🐀
    New contests! πŸ“ Β Win boosters in the Farm Heroes areaΒ πŸ“ Win beans 🐀

    Farm heroes addict collecting cropsies since 2013.Β 

  • NemelinNemelin Posts: 1

    Scrap my last post, you can download the game straight from the King.com site, the problem seems to be with the Play Store.

    When tying to dowload the game from king.com it just redirected me too the play store and "device incompatible" still therethere - any other ways of getting past this?
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