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Games won't load even though I've tried all of the troubleshooting recommendations.

CarolynandMike
CarolynandMike Posts: 2

Level 1

Neither game will load.  They get stuck part way and won't budge.  I've tried everything...

Answers

  • StuckInATree
    StuckInATree Posts: 4,755
    edited February 2016

    It would be really useful if you could say what you device play on, the browser you use and the steps you've taken so far as it's hard to give specific advice without knowing this.

  • CarolynandMike
    CarolynandMike Posts: 2

    Level 1

    It would be really useful if you could say what you device play on, the browser you use and the steps you've taken so far as it's hard to give specific advice without knowing this.

    Sorry. I am trying to play on my Macbook. I have tried it on both Firefox and Safari. I have checked all of the things that the site recommended - emptying cache, cleaning up cookies, updating Adobe Flashplayer, resetting my browser, restarting the computer. I've tried playing both through Facebook and on King.com. It always freezes at 68%.

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