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I have twice been given "special offer" two extra hours but not the extra gold.
Angela_Grandey
Posts: 1 Newbie
in Support
I have twice requested extra lives at 9 gold bars each. Both amounts could have come out of my own stash of gold. Instead I was thanked for my purchase, the gold was taken from my stash, I got two extra hours but not the 22 gold bars which comprise part of the 'special offer'. I don't know if the money (£1.41 each time) has gone out of my account but it better had not because it was not what I wanted! You need to stop cheating people.
Answers
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My name is Johnny, I am a moderator here on the King Care site. Due to a technical error this post did not appear on the site.
I apologise for this, rest assured this is being looked at to ensure that it does not happen again.
If you still have a query then feel free to use the site for help or post your question again so our community can assist you.
Kind regards,
Johnny
